Returns & Exchanges
At Healthcare NT Sickcare, we want you to be completely satisfied with your fashion purchases. If your items do not meet your expectations, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all original garment tags and labels remain attached to avoid processing delays.
- 3.Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.